Preparing for Your First Visit to Thompson Plumbing Heating and AC

Welcome to Thompson Plumbing, Heating & A/C Inc.! We’re thrilled to have you as a new customer. Here’s a guide to help you prepare for your first visit with us:

What to Expect

Our friendly and professional technicians will arrive at your home or business at the scheduled appointment time. They will:

  • Introduce themselves and assess your heating, cooling, and plumbing needs
  • Provide you with a detailed explanation of any issues they identify
  • Recommend solutions and provide upfront pricing for any necessary repairs or installations

How to Prepare

To ensure a smooth and efficient visit, we kindly ask that you:

  1. Clear access to the outdoor HVAC unit and any areas where work may be required
  2. Have any relevant information or documentation ready, such as warranty information or previous service records
  3. Be prepared to ask any questions you may have about our services or the recommended solutions

We understand that plumbing, heating, and air conditioning issues can be stressful, but our team is dedicated to providing you with the best possible service and ensuring your comfort and satisfaction.